Does anyone have a good method to diagnose credit card errors. Early this morning (7:00 AM est) we were receiving some "MSG 396 communication errors" . I am looking for a way to pin-point the comminication error via logs or some other method to determine if it is software, my network or the Rita Server.
Bryan Crase
University Of Cincinnati
PJ Gustafson
Director of Educational Services
CSI Software
(800) 247-3431 x250
(713) 942-7779 x250
pgustafson@csisoftwareusa.com
www.csisoftwareusa.com